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SmOorLUTIONS Service Terms and Conditions:

You indicates the customer, i.e. anyone who is engaging me for my services.
Me indicates the smoorlutions business owner, who you are acquiring these services from.

Consent:
By submitting an estimation request, you consent to the system sending us an e-mail with that information so that we may follow-up with you.
By obtaining my services, you fully agree to the terms and conditions stated herein. These terms and conditions may be updated at any time without notice.
You acknowledge that custom requirements may impose additional charges, in which case these charges will be communicated to you prior to commencing any work on your project request.

Enhancements:
You need to be aware that digital materials cannot be improved significantly from the originals provided. For example: Compromises may need to be made between sharpness, low lighting conditions and contrast in case of poor lighting conditions. Colors may vary from one segment to another due to film degradation over time, etc.... You acknowledge that, whenever possible, I will apply technologies that will attempt to improve picture quality where appropriate. If you do NOT want any changes to the source materials, please indicate that with your project estimate.

Scope Changes:
You agree to abide by the scope of the agreed upon editing outlined in this agreement, or otherwise directly communicated in writing between you and I. In the case of changes to your requirements, and depending on the significance of those changes, additional costs for those changes may apply. Scope changes that impose additional cost must be agreed upon in writing before the work is done.

Copyright:
You declare that you own the copyrights to any and all materials submitted for processing. This means that you either created the materials yourself, and/or that you otherwise have secured the rights to reproduce the materials. You agree to be responsible for any and all expenses related to non-compliance on this issue. Illegal, copyrighted or obscene materials will not be converted and returned to you.

Usage:
You are responsible for compliance with licensing and/or royalty requirements for any and all distribution of the materials. One master digital file for each item digitized will be made available via remote download for a limited amount of time for your personal, non-commercial use.

Risks:
Please note that there is always a small risk of breakage, wrinkling and other types of damage to your materials as they are old and may have deteriorated over time due to storage locations, environmental exposure, etc.... Old film materials are known to shrink. Magnetic materials are known to loose their magnetism (signal) and may even physically loose the magnetic materials form the tape. Materials generally get more and more brittle over time. As for film burning risk, I am pleased to share that I have converted my equipment to no longer use bulbs, rather LED lighting, so the risk of film burns has been minimized.

Liability:
My commitment to you is that I will do the utmost best and lowest risk conversions possible. In case I encounter significant trouble with the ability to convert your materials safely, I will let you know as soon as possible so we can discuss risk vs. benefit to continue on. Your commitment to me is that you will not hold me liable in any way for any and all personal and/or business loss(es) or damages which you may incur from using my services.

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